Our Cookie Policy
1. INTRODUCTION
Beyond ONE and our third-party providers employ a selection of cookies. We set and use cookies and similar technologies to store and manage user preferences, deliver targeted advertising, enable content, and gather analytic and usage data. The use of cookies and other tracking technologies is standard across websites and apps through which information is collected about your online activities across applications, websites, or other services. More information about how we use cookies and similar technologies and how you can control and manage them is described in this Policy.
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used by website owners to make their websites work or to enhance their performance, as well as to provide reporting information.
Beyond ONE uses cookies and similar technologies, which are essential for basic functioning as well as for improving the user experience of our website(s), service(s), and mobile e-SIM services.
We also use cookies to help identify and prevent potential security risks. Additionally, cookies are used to display relevant advertising to users who use our service(s) or visit website(s) we host or provide, to tally the number of unique visitors to our website(s), and to understand and report on the efficacy of advertisements served on our website(s). We may also use analytics of users’ behavior on our website(s) and app(s) to serve them with targeted advertisements on third-party websites. This may be done to “re-market” our travel e-SIM services and products to interested users.
Types of Cookies We Use:
Strictly necessary cookies. These cookies are necessary for the functioning of our website and enable you to navigate and use its features, such as managing your e-SIM profile and accessing services. Without these cookies, certain services, such as managing your e-SIM subscription, may not be provided.
Analytical/performance cookies. These cookies allow us to analyze how visitors use our website and mobile app so we can measure and improve its performance. All information collected is anonymized. If you disable these cookies, the site should function correctly; however, we simply won’t know that you visited the site.
Google Analytics. These are performance cookies used to track visits to our website and movement around the site. The data which is collected is anonymous and is used for benchmarking purposes to monitor the performance of our site and to measure user engagement. We share the anonymized Google Analytics data with selected third parties to assist us in understanding the effectiveness of our website and our
marketing efforts.
Functionality cookies. These cookies enable enhanced functionality and personalization, such as remembering your preferences or settings on our website and mobile app. They may be used to provide services you have asked for, such as storing your e-SIM profile or displaying the correct content for your location.
Targeting and advertising cookies. These cookies are set through our advertising partners and are used to help present you with relevant advertising. No personal information is collected; these cookies rely on identifying your internet device and browser details. By disabling these cookies, you will not receive less advertising, just that the advertising you receive will be less targeted to your preferences.
Web beacons: Our web pages and emails may contain electronic images known as web beacons that help us deliver cookies, count users who have visited our sites, and analyze the effectiveness of our promotional campaigns.
Web server & application logs: Our servers automatically collect certain information to help us administer and protect our services, analyze usage, and improve the user experience. The information collected includes IP address, browser type, device information, and URLs visited before and after the visit.
You can manage website cookies in your browser settings and always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find that certain functions and features—such as managing your e-SIM profile—will not work as intended. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.
We may allow third-party service providers to place cookies on our website and app to analyze and improve performance, provide advertising services, and enhance your experience. These third parties may have access to information collected through their cookies. We ensure that third-party providers comply with data protection regulations and implement adequate safeguards for your personal data.
Cookies may have different durations. Some cookies are session cookies that are automatically deleted when you close your browser, while others may be persistent cookies that remain on your device for a longer period.
You can refuse or block specific types of non-functional cookies by clicking on the ‘cookie preferences’ tab on our website(s) and app. You can change your preferences at any time, and you have the right to withdraw your previously given consent for the use of cookies.
You also have the right to delete cookies from your devices at any time. This can be done through your browser settings. However, this shall not prevent our website or app from storing additional cookies on your device unless you have specifically adjusted your preferences accordingly.
By choosing to enable cookies through the preferences tab on our website or app, you provide explicit consent to the use of cookies as described in this Cookie Policy. You can adjust your consent preferences at any time.
We may update this Cookie Policy from time to time. We will post the revised version on our website and app and indicate the effective date at the top of the policy.
If you have any questions or concerns about our use of cookies, please contact us at support@virginconnect.com.